Following the Government’s announcement of a second lockdown, tenants in Brighton & Hove can continue to view properties and move home as long as they observe the social distancing guidelines.
We are accommodating these measures by encouraging clients to watch a video tour prior to undertaking a viewing in person. Requests for physical viewings will need to be authorised by senior management and are likely to involve pre-screening questions. The following precautions will be taken:
- Maximum of 10 minutes in length
- Maximum of two prospective tenants at any one time
- Tenants will be expected to arrive with suitable protective equipment
- Doors and windows in the property will be opened
- Wash basins and hand sanitiser will be made available
Our lettings office at 135-137 Dyke Road remains open but can be visited by appointment only. Strict social distancing measures are in place, which include but are not limited to perspex screens, floor markings, signage and sanitiser stations. Anyone visiting our office is required to wear a face covering.
As only one customer is permitted on the premises at any one time, we would ask you to contact us by email or phone wherever possible. For general enquiries, customers should call 01273 760007 or email firstname.lastname@example.org.
We shall continue to be guided by our governing body, ARLA, and will provide our staff with the relevant protective equipment for physical viewings. In addition to virtual viewings, we can also use secure online video conferencing via Zoom and Microsoft Teams.
If you have any queries or concerns, please do not hesitate to get in touch with your usual contact. As and when the situation changes, we will update this website and the Austin Rees social media accounts. The health and wellbeing of our clients and employees remain our priority and we shall continue to follow the latest advice from the National Institute for Health Protection.
We hope that you are able to stay safe and well.